Shipping policy

Last Updated: December 23, 2024

At Art Decals, we aim to provide a seamless and reliable shipping experience. This Shipping Policy outlines the details regarding delivery, costs, and other relevant information to ensure your orders reach you efficiently.

  1. Shipping Locations

Currently, we ship exclusively within the United Kingdom. We do not offer international shipping at this time.

  1. Order Processing Time
  • All orders are processed within 1-3 business days.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order is fulfilled, we will email you with the tracking number provided by your chosen courier. Use this tracking number to monitor your package’s progress on the courier’s website.
  1. Delivery Timeframes
  • Standard Shipping: 3-5 business days from the date of dispatch.

Please note that delivery times may vary due to unforeseen circumstances, such as weather conditions or courier delays.

  1. Shipping Costs
  • Free standard shipping is included with all orders within the UK.
  1. Tracking Your Order

Tracking information is available for all orders, and we ensure you have the details you need to follow your package’s journey. You will receive an email with your tracking number once your order has been shipped. Use this number to monitor your package’s progress via the courier’s website.

  1. Delivery Issues
  • Incorrect Address: Please ensure your shipping address is accurate at the time of checkout. We cannot be held responsible for delays or lost packages due to incorrect addresses.
  • Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us within 7 days of delivery at info@artdecals.co.uk, and we will assist you in resolving the issue.
  1. Special Considerations
  • During busy periods (e.g., holidays), processing and delivery times may be longer than usual. We appreciate your patience.
  • If you have specific delivery instructions or requests, please include them in the notes section at checkout, and we will do our best to accommodate them.
  1. Contact Us

If you have any questions about this Shipping Policy or need assistance with your order, please contact us:

  • Email: info@artdecals.co.uk
  • Address: 19 Eleanor Street, Sheffield, S9 5AX, GB

Thank you for choosing Art Decals. We are committed to ensuring your order is delivered smoothly and promptly!

Shipping Across the UK

Free UK delivery on all orders!

Customer Support

We aim to respond to your inquiries within 24 hours, Mon-Sat.

Secure Payment

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