Privacy policy

Last updated: December 2025

At Art Decals, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or contact us.

 

Information We Collect

 

Information you provide to us when you use our website or place an order, we may collect:

·         Name, billing and delivery address

·         Email address and phone number

·         Order details (products purchased, delivery information)

·         Messages or enquiries you send to us

Payment details are not stored by us and are processed securely by our payment providers.

 

Information collected automatically

When you browse our website, we may automatically collect:

·         IP address

·         Browser type and device information

·         Pages visited and interactions on the site

This data is collected using cookies and similar technologies to help us understand how our website is used.

 

How We Use Your Information

 

We use your personal data to:

·         Process and fulfil orders

·         Communicate with you about your order or enquiry

·         Provide customer support

·         Improve our website, products, and services

·         Meet legal and accounting obligations

We do not use your data for unsolicited marketing without your consent.

 

Sharing Your Information

We only share your information with trusted third parties where necessary, including:

·         Payment providers – to securely process transactions

·         Shipping partners – to deliver your order

·         Analytics services (such as Google Analytics) – to understand website usage and improve performance

We never sell or rent your personal data to third parties.

 

Cookies

We use cookies to:

·         Ensure the website functions correctly

·         Analyse website traffic and performance

·         Improve user experience

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

 

Your Rights (GDPR)

If you are located in the UK or EU, you have the right to:

·         Access the personal data we hold about you

·         Request correction of inaccurate or incomplete data

·         Request deletion of your personal data (where legally permitted)

·         Object to or restrict certain types of data processing

To exercise any of these rights, please contact us at info@artdecals.co.uk.

 

Data Security

We take reasonable technical and organisational measures to protect your personal data. However, no online transmission or storage system can be guaranteed to be 100% secure.

If you believe your data has been accessed without authorisation, please contact us immediately.

 

Data Retention

We retain personal data only for as long as necessary to:

·         Fulfil orders and provide customer support

·         Comply with legal and accounting requirements

·         Resolve disputes

 

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

Email: info@artdecals.co.uk

Address: 19 Eleanor Street, Sheffield, S9 5AX, United Kingdom

 

This Privacy Policy may be updated from time to time. Any changes will be published on this page.